Malherbe’s services

For more than 60 years, Malherbe has united the power of a large group with the adaptability of its regional offices to guarantee you efficient and cost-effective solutions to your transportation needs. Our staff are confirmed experts in the various different services required by our customers, and they can answer your enquires in over 10 languages. Our services are individually adapted to your needs and are organised around five key departments.

The Malherbe methodology

  1. Creating an action plan
    • Receiving and studying the customer’s order.
    • Putting together an optimised transport and logistics plan.
    • Managing customer orders.
  2. Putting the plan into action
    • Transportation of the goods.
    • Logistics and promotional management.
    • Live distance tracking (vehicles, collection & delivery).
    • Making sure delivery times are respected.
    • Safety and adjustments (reactive operation decision-making).
  3. Customer service and after-sales-service
    • Review of operations with the client.
    • Review of service performance and quality.
    • Adapting the offer after adjustments have been made.
    • Forecasting.